Single Digits Announces PlatformONE™
A New Advanced Wireless Connectivity Software Platform to Enhance Customer Opportunity and Experience
BEDFORD, NH, September 8, 2020 – Today Single Digits launched its new PlatformONE™. A major evolution of their industry leading ‘Business Authentication Platform (BAP)’, PlatformONE offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi CERTIFIED Passpoint®, and next generation IoT. PlatformONE delivers a single integrated network management plane for delivering fully managed solutions and optimizing their guests’, residents’ and customers’ Connected Life Experience™.
Together with Single Digits’ Global Services and Support organization, PlatformONE will enable existing and new customers alike the opportunity to seamlessly and simply leverage network opportunities previously unavailable including network monetization via fully integrated roaming and carrier offload services, hyper targeted promotion and customer engagement, as well as an array of real-time big data and customer analytics capabilities. Single Digits now has the capability to dynamically create and support new customer-defined user journeys as never before. Faster, easier and at a lower cost to customers, the platform’s agility means customers now have the ability to deliver connectivity experiences that quickly evolve with their business objectives and their customers’ expectations.
PlatformONE™ is an ideal solution for property and venue owners interested in leveraging new or existing networks to enhance their customers’ experience and to build value in their business. Moreover, it allows property owners the ability to gather valuable information on resident, guest and customer needs and expectations, enabling them to tailor their wireless connectivity experience to meet and exceed their customers’ rapidly evolving requirements.
“The days of ‘good enough Wi-Fi’ are behind us” said Stephen Singlar, CEO of Single Digits. “Our customers expect the ability to not only take advantage of the latest in connectivity technology in their networks, but to leverage them as a growth asset in their business -our PlatformONE makes that opportunity a reality.”
ABOUT SINGLE DIGITS
Internet Access management and global support solutions. The company offers complete guest, resident and customer internet and connectivity solutions, including enterprise-class software, network design, engineering, professional services, ongoing maintenance, networking monitoring, multi-lingual support, revenue reporting and authentication tracking. Single Digits currently serves over 3300 customers across the hospitality, student housing, MDU, transportation, and federal and municipal government facilities. Single Digits was acquired in 2018 by GI Partners, a leading private equity firm. For more information, please visit www.singledigits.com.
ABOUT GI PARTNERS
GI Partners is a private investment firm based in San Francisco. The firm has raised over $20 billion in capital from leading institutional investors across the globe. GI Partners’ private equity team focuses on investments in the IT Infrastructure, Healthcare, Software, and Services sectors. For more information on GI Partners and its entire portfolio, please visit www.gipartners.com.