Providing connection when they need it most.
In-home tech adoption by 55+ Americans has more than doubled! Is your property ready?
Let us help you build your technology strategy
Are you prepared for the future of IoT, AI, modern health care and the changing lifestyle needs of your community?
Industry trends have shown that senior living communities—from independent, to assisted living, and memory care facilities need to prepare for new technologies that are smarter, less manual, and require a robust network infrastructure. Whether its onboarding residents or taking advantage of specific amenities/services, Wi-Fi is the core component, and you need a solution that helps you optimize The Connected Life Experience™. The great news is Single Digits offers the only advanced wireless connectivity software platform to enhance customer opportunity and experience known as PlatformONE™. It provides an extendable foundation for your network that allows you to build out user journeys based on your needs, budget, and available technologies both today and tomorrow.
When you work with Single Digits for Senior Living, you’ll get the Quadruple Play; a unique and customizable technology solution for residents, staff and guests including Wi-Fi, Voice, TV and Managed IT. We serve over 160 senior living communities with 50,000+ residents in the U.S. We are driven to achieve total customer satisfaction through respect, patience, training, and support. Our customers receive a customized, white glove approach: We get to know your business and design a network based around your specific community’s needs, supporting you every step of the way by prioritizing customer satisfaction throughout the relationship.
COUNT ON SINGLE DIGITS FOR:
INTERNET & WIFI
VOICE
TV
MANAGED IT
TECH CONCIERGE
SUPPORT
SEAMLESS & SECURE PROPERTY-WIDE WI-FI ACCESS
When it comes to network bandwidth and security, no one wants to share. We provide cutting edge technology to deliver the fastest Wi-Fi speeds for all devices, wherever they are on the property. With our personal area networks (PAN) your residents and staff are provided their own network key to onboard their devices. Their PAN then seamlessly follows them wherever they go on property—the pool, the gym, or even a friend’s apartment—giving them a better connectivity experience than they would ever receive from other internet providers. Also, nobody can join their PAN without permission. This prevents intrusion attempts and protects each PAN from any threats. As a result, your residents will be able to freely roam while enjoying The Connected Life ExperienceTM.
BENEFITS OF WORKING WITH SINGLE DIGITS
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We can be your turnkey provider- Low Voltage Cabling, testing, certifications, or we can coordinate with your low voltage vendor of choice.
Our contractors are industry trained and manufacturer-certified structured cable installers.
We work with qualified vendors in Over 60 office locations nationwide — employing over 5,000 W-2 Technicians. Each technician is required to be BICSI knowledgeable and are manufacture-trained. Single Digits now has structured cable installers in each state allowing us quicker response time, lower travel cost and the comfort of knowing a locally trained and certified company executes and supports the structured cable installation.
Single Digits has a Registered Communication Distribution Designer (RCDD) on staff that ensures BICSI standards are being followed and the structured cable design is accurate and within parameters for every project. The RCDD is one of the highest design credentials in the information and communications technology (ICT) industry, recognized worldwide. We also require each of our structured cabling contractors to have an RCDD on staff.
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When visitors log into a Single Digits network, something magical happens: They unlock ROI opportunities for property owners by giving you data you can monetize – like email addresses and cell phone numbers – as soon as they opt-in to use your Wi-Fi.
We store that data in the cloud, so it’s safe and easy to retrieve when you’re ready to push out targeted email, advertising or instant messaging campaigns.
We also validate device registrations via secure third-party Wi-Fi authentication. So you don’t have to waste a second worrying about bogus email or cell phone log-ins.
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A network monitoring application unlike anything you’ve ever experienced.
Support is not the most glamorous thing – until you need it. Wi-Fi connectivity experiences can make or break your business. Single Digits provides The Connected Life Experience™ users expect, plus the back-end support you need.
Here’s why we rise above the rest:
Bilingual support team with best-in-class expertise in technical resolution
Support technicians with extensive training and expertise in high-density environments
24/7/365 network monitoring and fast remote fixes of any broadband access, network integrity or device responsiveness issue
Local staff for reboots or equipment checks
Physical inspections of equipment and smooth handoffs to ISPs for broadband performance issues
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Your advanced wireless connectivity software platform to enhance customer opportunity and experience.
PlatformONE™ offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi CERTIFIED Passpoint®, and next generation IoT. It delivers a single integrated network management plane for implementing fully managed solutions that optimize your residents’ Connected Life Experience™.